Frequently Asked Questions

Everything you need to know about shopping with Femi9byas

What is the standard shipping time for orders?

We typically process orders within 2-3 business days. Depending on your location, shipping usually takes between 5 to 7 business days for domestic delivery.

What is your return and exchange policy?

We offer a 14-day return policy on all unworn items with original tags attached. Please visit our Returns Portal to initiate an exchange or refund.

How do I ensure I choose the right size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as sizing may vary between different cuts and styles.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and select 'Buy Now, Pay Later' options at checkout.

Can I track my order once it has been shipped?

Yes, once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to follow your package's journey.

Do you offer international shipping?

Currently, we ship to select countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific destination.